frequently asked questions

Q. How will I receive my images?

Q. How will I receive my images?

You will receive them in a private, online gallery and will have access to them for a year. But the FIRST thing I want you to do when you open up that gallery is to download them and BACK THOSE IMAGES UP. In more than one place - on an external hard drive and a place in the cloud. Don't wait to back up the memories you want to have forever!

Q: You haven’t shot at my venue before. I love your work, but should I be worried that you haven’t worked there before?

Q: You haven’t shot at my venue before. I love your work, but should I be worried that you haven’t worked there before?

Nope. Here’s why. Unless your wedding is on the exact same day with the exact same weather and the exact same decorations and set up as the other weddings that have happened there (which I guarantee it’s not), then the venue and your images are going to look completely different.

The lighting, the time of year, the time of day that the wedding takes place, the color scheme of your wedding - that’s going to be new for any photographer - even one that’s worked at that venue before. If I'm able to, I always go visit the venue prior to the wedding to get the lay of the land. I also work very closely with the staff at the venue and they know the best and (different and unique) places to take pictures. I also have a trusted network of photographer friends, so if one of my colleagues has shot at that venue before, I touch base with them to get the downlow. In short, I do my homework.

What you should be looking at is the consistency of the photographer’s work. Ask to see a few full galleries from weddings they’ve shot - how do they capture the day as a whole? Indoors and outside? Does it look like they have a handle on different lighting situations and weddings at different times of the year? If so, then you’re good to go!

Q: Do you have a second photographer that comes with you on the day of the wedding?

Q: Do you have a second photographer that comes with you on the day of the wedding?

I shoot on my own for 99% of the weddings I capture. I don’t need a second photographer to come with me unless there’s a time or distance situation where it is necessary to have another photographer. In that case, I would tell you up front that a second photographer is recommended. I’m weirdly ninja like, so you will see in my full galleries that I have no problem getting multiple and different perspectives on my own. That being said, if a second photographer is something you really want, I can absolutely include that in your package! 

Q. On that topic, what happens if you can’t make our wedding?

Q. On that topic, what happens if you can’t make our wedding?

Then I’m probably dead. But seriously, death or mandatory hospitalization are pretty much the only things that would keep me from being at your wedding. In that extremely rare case, even though I’m not legally required to do so, I have an extended network of highly qualified photographers with a similar style upon who I can call to step in for me. They would come and shoot the wedding and I would then edit the images they took in my normal style. And of course, I would be in communication with you as early as possible if that were to occur. In the case where a back-up was not able to take my place, a full refund would be given.

Q: Can I get the unedited or RAW files from our wedding day?

Q: Can I get the unedited or RAW files from our wedding day?

That’s going to be a hard no. Editing is half of the journey of my work with you as a photographer. It’s an integral part of my creative process and it’s also one of the reasons that you were drawn into and love my work. Simply put, an unedited image is not complete and I don’t give out unfinished work.

Q: Where are you located? Do you travel?

Q: Where are you located? Do you travel?

I am located in Central Massachusetts - born and raised here. I grew up in Western MA, went to college in the Berkshires, I’ve lived in Central MA for the majority of my adult life and I travel and shoot in Boston regularly. So pretty much I’ve got the state covered, in addition to many of the New England states.

And hell yes - I travel. I LOVE it. I’ve flown out to do two weddings in Western NY, I’m traveling to the UK for a wedding this year as well. My passport is current and I’m down to go pretty much anywhere!

Q. How do travel fees work?

Q. How do travel fees work?

I just have you cover the basics (flight, transportation, stay) and I cover the rest. I’m also more than happy to get picked up and dropped off at the airport to save on paying for a rental car!

For booking, I book flights and rental car on my own (you can book my stay if you’d like, but I always book my own flights and ground transportation). I share with you the travel costs and plans before I book to make sure we're all on the same page. Once booked, the payment for them is due within one week of receiving your invoice.

You can estimate costs by checking how much hotels/airbnbs typically cost in the area we will be staying, how much roundtrip flights are from Boston, and the average rental car costs (usually cheaper when booked in advance).

Q. How long does it take to receive our images from our wedding?

Q. How long does it take to receive our images from our wedding?

On average it's about 6-8 weeks for a wedding gallery turnaround. I try to provide a sneak peek of 10-20 images within 24-48 hours of your wedding whenever possible so that you can have a few images to re-live your day. I know 8 weeks feels like forever, but I don’t deliver anything less than the absolute best collection of images for you from your day. On average, my wedding galleries (for a 6 hour wedding) have between 500-600 images in them. I edit every single image by hand. I promise it's worth the wait!

If this sounds like the type of experience that you want to have

then, I’d love to work with you.

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Based in Central Massachusetts, Melissa provides wedding photography in the greater New England area including Sturbridge, Worcester, Boston and worldwide.

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